Contact Us
We’re here to help you with all your solar energy needs.
We’re here to help you with all your solar energy needs.
Do you have a question about your packages, are you interested in additional information about our services or would you like to get in touch with one of our employees.
Address
Jofame House, Royal Palm Villa Estate, Sangotedo, Eti - Osa Lagos.
+234 701 062 5454
Mobile
+234 816 021 4049
General Inquiries
info@mastechng.com
Support
support@mastechng.com
Emergency Solar Service 24/7
+234 816 021 4049
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Frequently Asked Questions
I am interested in installing solar on my home, what’s the first step?
The first step is to contact us for a free consultation. We’ll assess your home’s suitability for solar, discuss your needs, and provide a detailed proposal.
What happens during an installation?
During installation, our team will set up your solar panels on the roof, connect them to an inverter that converts sunlight into electricity, and ensure everything is properly wired to your home’s electrical system. We handle the entire process, including any necessary permits and inspections.
What happens to my roof when solar panels are installed?
When we install solar panels, we carefully mount them on your roof using secure brackets and anchors. We ensure that the installation is done without causing damage, and your roof remains intact and watertight.
What is installed as a part of a solar system?
A typical solar system includes solar panels, an inverter to convert solar power into usable electricity, and wiring to connect everything. If you have a battery, it will be installed to store extra energy for later use.
How long does the installation usually take?
Installation usually takes 24 hours to 3 days, depending on the size and complexity of your system. We strive to complete the process as efficiently as possible while ensuring high-quality workmanship.
How do I care for my solar panels?
Solar panels require minimal maintenance. You should keep them clean and free from debris, but generally, rain will help wash away dirt. We recommend an annual inspection to ensure everything is working correctly.
Who do I reach out to if I have a question or concern?
If you have any questions or concerns, you can contact our customer support team. We’re here to help and provide assistance with any issues you might have.
What happens if my solar system isn't working as expected?
If your solar system isn’t working properly, contact us immediately. We will troubleshoot the issue, perform any necessary repairs, and ensure your system is back to optimal performance.
Will my home solar system have a warranty?
Yes, your solar system will come with a warranty that covers both the panels and the installation. This ensures that you’re protected against any potential defects or issues.
How long will a home solar power system last?
Most solar systems last between 25 to 30 years. With proper maintenance, your panels should continue to produce electricity efficiently for many years.
What happens to solar energy generation when it’s cloudy or raining?
Solar panels still generate electricity on cloudy or rainy days, though at a reduced rate. They are designed to capture and convert available sunlight into energy.
Are there other options if my roof is not suitable for solar installation?
Yes, if your roof isn’t suitable, we can explore other options like ground-mounted solar systems or solar carports. We’ll find the best solution based on your property.
What makes MasTech the best choice for home solar?
MasTech stands out for our high-quality solar solutions, expert installation, and excellent customer service. We tailor our systems to meet your specific needs and ensure you get the best value.
How does MasTech compare to other solar companies?
MasTech offers competitive pricing, personalized service, and reliable performance. Our focus on customer satisfaction and top-notch installation sets us apart from other solar providers.
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